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Poppiseed Designs Policy
 
 

Proofs: A proof via email will be sent within 2-3 working days upon receipt of full payment
and submission of guest information. Changes or corrections to your proofs will be issued
via email.
Final responsibility for approving all information rests with the client. A confirmed approval
by the client agrees the order, layout and text of the proof is correct and final, changes after
this will incur an additional charge.
Client errors that have been approved on the final proof will only be reprinted at the client's
expense. If the client receives an item that has been misprinted from the original proof it will
be re-printed and posted ASAP at no additional charge.

Payment: Payment must be received in full before stationery is set.

Prices: Prices are subject to change at any time without notice. All prices include GST.

Refunds: No refunds will be given after email proof has issued and
commencement of printing.

Colours/Finish: Onscreen colours may appear slightly different from printed version
therefore we recommend ordering a sample pack. Printed colours may slightly vary
between orders and samples.

Time frame & delivery: Please see our Delivery page.

Sample Pack Discount Vouchers: Discount vouchers are not redeemable for cash,
sample packs or additional items separate from a wedding invitation order. Vouchers are not
transferable, use is restricted to the names recorded, and only one voucher may be used
per couple. Sample Packs will be watermarked for copyright purposes.

Methods of payment: Payment can be made via credit card online through the shopping
cart, cheque, money order (made payable to Poppiseed Designs) or direct deposit see
or payments page.

Cancellations: Cancellation after initial order is placed will incur a 50% charge. Cancellation
after final approval will incur a 100% charge.

Privacy: Your personal details and your guest information will not under any circumstance
be distributed to any third party and is considered private and confidential. After your event
date all information submitted to us will be deleted from our systems.

Minimum orders: Minimum orders do apply, please see (*) in the footnote on gallery product
pages before adding to the shopping cart.

Images: Images can be supplied either via email, on disk or as a hard copy photograph.
Poppiseed Designs will not be liable for photographs or disks lost in the mail. If you think
your images may be lost please keep a copy for yourself. We will return posted images with
your order.
Please ensure digital images are at the highest possible quality. Emailed images must be
supplied as a JPEG that is no larger than 3MB and no smaller than 300KB.

Poppiseed Designs will examine your images upon receipt and advise if they are not
suitable to be used for print. Poppiseed Designs reserves the right to refuse to use images
that are not of suitable quality or offensive in nature.

Please be aware that printed images may differ in colour, darkness/lightness and quality to
that of your printed photographs and to that of how they appear on screen. This is due to the
different printing process and technique that is used. Poppiseed Designs will not be
responsible for variations in colour/quality due to normal printing processes, or for flaws in
the image that you have supplied us.

Ownership of photography: By supplying images to Poppiseed Designs for use in
stationery, you certify that you are the parent or guardian of the baby or child, or have
obtained the consent of the parent or guardian to use the photos provided and you have
the rights to use any information and / or pictures supplied by yourself.

Professionally Taken Photographs: Professional images that are provided to you by a
professional photographer may be protected by copyright laws and cannot be reproduced
without permission from the photographer. Poppiseed Designs will credit photographers on
stationery upon request.

By supplying images to Poppiseed Designs you agree to hold harmless and to indemnify
Poppiseed Designs and its agents, for all liability, damages, and expenses it may incur as
a result of processing and printing copy written photographs and reproductions, including
any other person claiming an interest in the photos. Poppiseed Designs reserves the right
to refuse to use images and cancel your order if we suspect the images may infringe on
someone else’s copyright.

Writing on Stationery: Our stationery is not designed to be put through another printer to
type the names of your guests. To write on the invitations it is advisable to test the pen you
are planning to use first to avoid smudging and double printing.
We recommend that you order spare invitations to allow for calligrapher errors.

International Orders: If you are ordering from an international location, please contact us
prior to order to obtain a shipping quote. International shipping charges will depend on your
location, size and weight of your order. If your country has any applicable duties and taxes,
you will also be responsible for these when the parcel reaches your destination. Please
check if any of these will apply to you.

Copyright: All product designs and information are the sole property of Poppiseed Designs.
Reproducing and/or copying any designs and information from this site without written
permission from Poppiseed Designs is a violation of copyright laws. Poppiseed Designs
holds ownership and copyright of all designs whether custom or existing.
Poppiseed Designs reserves the right to use custom-designed pieces for future themes
and layouts. All stationery pieces may include a very small copyright credit
‘©www.poppiseeddesigns.com.au’ printed on the item. The credit is positioned not to
interfere with the overall look of the stationery.

Custom Designs: A custom design will not commence until full payment has been made.
All designs produced by Poppiseed Designs, include sample proofs, remain the property of
Poppiseed Designs and are protected by copyright laws. Poppiseed Designs reserves the
right to use custom-designed pieces for future designs.

Colour Matching and Minor Alterations: Minor alterations to existing designs can be made
at no extra cost, but this is up to the discretion of Poppiseed Designs. A minor alteration
sample is one invitation with requested changes made included in a standard sample
pack (with no changes made). Colour matching is only available when placing your event
stationery order and is not available for sample packs.

 
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